Start with the operating decision
Before designing visuals, clarify who uses the dashboard, what decision it supports, and what action should happen when a metric moves.
Make measure logic visible
Healthcare dashboards lose trust when metric definitions are hidden. Useful dashboards make definitions, cohorts, exclusions, and data freshness easy to understand.
Design drilldowns around work
Drilldowns should help teams move from summary to cause, owner, queue, or follow-up path, not just expose another table.